Got Questions? We've Got Answers!

Need your order quickly? Please contact us at info@craftycue.com before ordering so we can confirm whether your deadline is possible.

Expedited shipping options may be available at checkout. These options shorten shipping transit time but do not shorten the time needed to prepare your order.

Please check the processing time listed on the product page and allow additional time for delivery.

Dear Valued Customers, we want to take a moment to remind you that while we strive to ensure timely delivery of all orders, Crafty Cue LLC is not responsible for carrier delays or lost packages. We work diligently with trusted shipping partners to minimize such occurrences, but factors beyond our control, such as weather conditions or logistical issues, may occasionally impact delivery times. Rest assured, we are committed to assisting you in any way possible should such situations arise. Please feel free to reach out to our customer service team for any questions or concerns regarding your order. Thank you for your understanding and continued support.

No, we do not offer a pickup option. We ship all of our orders via a postal service.